We may be requesting different types of documents depending on the situation.
Initial KYC verification requires a valid, unexpired State issued Driver's License or Identification Card.
The electronic verification system we use relies on OCR to "read" your license and extract bio-information, as well as residential information necessary to verify your physical address.
As part of our enhanced due diligence policies, we may require you to submit proof of address. A proof of address document could be one of the following:
- Utility Bill from energy providers, internet, landline or cable/digital TV bill no older than 90 days.
- Driver's License.
- Bank Statement (transactions can be redacted) no older than 90 days.
- Credit Card statement no older than 90 days.
- Rental/Lease agreement with date and signature.
- Tax or official Government Letter.
Bank or Credit Card Documents:
The security of your data is a priority for us, and we follow PCI-DSS rules. Before sending your documents, please ensure that only the first 6 and last 4 digits of your card are visible. The other digits must be masked or redacted.
Please do not send a copy of the back of your credit card.
When submitting online versions of your bank statement, please make sure your card number is protected as described above.