How to resolve blocked geolocation

How to resolve blocked geolocation

Resolving Blocked geolocation

If you're unable to access our site and are receiving the geolocation error below while attempting to access the site from a permitted region, please follow the steps below to troubleshoot the issue:



1.If you have iCloud Private Relay enabled on your device, please disable it. Alternatively, try accessing our site using Google Chrome or Mozilla Firefox instead of Safari.

If you are not using iCloud Private Relay, please also make sure that no other settings, services, or software are being used to mask or modify your IP address.

2. Try accessing the service again.

To turn off iCloud Private Relay on your device

On iPhone or iPad:
1. Open the Settings app.
2. Tap your name at the top to open your Apple Account settings.
3, Select iCloud, then scroll down to the iCloud+ Features section.
4, Tap Private Relay.
5. Turn off the Private Relay toggle.
6. Choose Turn Off Private Relay to disable it completely.
On Mac:
1. Click the Apple menu and open System Settings (or System Preferences).
2. Click your name or Apple Account at the top of the sidebar.
3. Click iCloud, then select Private Relay under the iCloud+ section.
4. Turn off the Private Relay switch.

Turn Off Private Relay for a Specific Network:

If you only want to disable Private Relay for your current network rather than your entire account:
Wi-Fi:
1. Go to Settings > Wi-Fi.
2. Tap the More Info button next to your connected network.
3. Turn off Limit IP Address Tracking.
Mobile Data:
1. Go to Settings > Mobile Service / Mobile Data.
2. Select your number or plan options.
3. Turn off Limit IP Address Tracking.

Once Private Relay is turned off, please wait approximately 5 minutes and try again.

If you're still experiencing the issue after following these steps, please contact our support team at support@clubwptgold.com.
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